Quelle est la durée de la garantie?
La durée standard de la garantie est de 12 mois à compter de la date de livraison, en cas d’utilisation normale. En cas d’utilisation intensive, comme dans le cadre de travail posté, la période de garantie peut être réduite.
Can I return my order?
You have the option to return the items up to 90 days after purchase. Since your order is invoiced via your dealer, you must arrange the return of items via your dealer.
Can I pick up my order?
Yes, you can. You are welcome to pick up your order on weekdays (Monday to Friday) between 09:00 and 19:00 at the following address: Voorste Kerkweg 4, 7361 ET Beekbergen, Netherlands
What is the delivery time for my order?
If you place your order on a weekday before 19:00, we will ship it the same day. The exact delivery time depends on the carrier and the chosen shipping method.
What is the status of my order?
You can check the current status of your order in your order overview via "my account/my-orders". Don’t have an account or have any questions? Please contact our customer service – we’re happy to assist you.